At Nexsentio, the Site Lead plays a key leadership role in daily operations. They are the driving force behind daily success at each Nexsentio site. By combining communication, teamwork, and a commitment to excellence, the Site Lead ensures every shift runs safely and efficiently.

Big Picture:

• Lead the day-to-day activities of assigned team members to ensure all work meets client expectations and Nexsentio standards.
• Maintain awareness of staffing, supplies, and site needs during assigned shifts.
• Serve as the first point of contact for questions, direction, and minor client interactions during shift hours.
• Ensure safety, quality, and efficiency in all operations.
• Provide coaching, feedback, and shift-level training in partnership with the Site Supervisor.

Day-to-Day:

• Assign daily tasks according to the site’s cleaning plan and client scope of work.
• Conduct pre-shift briefings to review priorities, safety reminders, and special instructions.
• Monitor employee performance and ensure timely, complete task execution.
• Perform inspections throughout the shift to verify quality and compliance with standards.
• Communicate with the Site Supervisor regarding attendance, shift coverage, or supply needs.
• Address employee questions, minor performance concerns, and provide real-time coaching.
• Maintain accurate shift documentation, including attendance, task completion, and incident reports.
• Collaborate with overlapping shift Leads to ensure smooth handoffs between teams.
• Support onboarding and training of new team members.
• Promote safe work practices and immediately report hazards or incidents.
• Step in to perform duties when team members are absent or during high-demand periods.
• Represent Nexsentio professionally when interacting with client representatives.

Qualifications:

• 1–2 years of experience in a janitorial, facilities, or maintenance role, with leadership or lead experience preferred.
• Proven ability to guide, motivate, and communicate effectively with a diverse team.
• Understanding of cleaning methods, equipment, and chemical safety.
• Strong time management and problem-solving skills.
• Dependable, organized, and able to maintain composure in fast-paced environments.
• Bilingual (English/Spanish) strongly preferred.
• Valid driver’s license and reliable transportation preferred.

Competencies:

• Leadership in Action: Leads by example, sets the tone for professionalism, and reinforces Nexsentio values.
• Accountability: Takes ownership of shift outcomes, ensuring all tasks are completed correctly and safely.
• Communication: Provides clear direction and shift updates to both employees and supervisors.
• Team Support: Builds trust and engagement through recognition and coaching.
• Safety & Awareness: Ensures a safe and hazard-free work environment.
• Adaptability: Adjusts quickly to changing priorities or staffing needs.

Physical Demands:

• Must be able to stand, walk, and perform inspections for extended periods (up to 10–12 hours).
• Frequent bending, lifting, and repetitive movements (up to 50 lbs).
• Exposure to cleaning chemicals, equipment, and varying temperature conditions.
• May be required to work evening, overnight, or early morning shifts depending on client schedule.